Japan Landing Page

Welcome to Ultralight Outdoor Gear!


Buying Outdoor Gear from us and importing it into Japan is the easiest way to save money on gear that you want! Shop now or read how it works below.

We have a large number of Japanese customers who regularly shop with us. We have received positive feedback and the process is easy for both parties. If there are any problems with your order we have a relaxed returns policy. We accept returns up to 1 month after you receive the items. For refund or exchange the customer pays the cost of postage. If the item is found to be faulty Ultralight Outdoor Gear will refund any reasonable postage costs that you may have incurred.

Calculating the price from our website
The price shown on our website is in GBP (Great Britain Pounds) but this can be changed to ¥ very simply. At the top right of our website there is a button which says 'currency' if you hover over this a dropdown menu will appear and will give you the option of choosing ¥ - Japanese Yen. This changes the site to show everything in Japanese yen ¥. This is not an exact conversion and what you eventually pay may be slightly different from what our site says but it's close enough to give a good indication of the price.

All post items sent from overseas that have a customs value of less than ¥200,000 must undergo customs inspection, excluding private correspondence. The post item undergoes inspection as follows. If the post item is found to be duty-free, the said item is delivered directly to the recipient by the Japan Post. If the total tax charges, including customs duty, are less than ¥10,000 or if duty is more than ¥10,000 but less than ¥300,000 for the item and it is requested to be delivered to the recipient, a "Notice of Assessment for International Mail" and the statement of payment (which will also serve as receipt of payment; hereafter the same) will be sent from the customs office through Japan Post Co., Ltd. Because the item will be delivered directly to the recipient, the recipient in question is required to consign duty payment to the Japan Post and pay an amount equivalent to the duty, along with handling charges for the Japan Post (¥200 per parcel). The item is handed over to the recipient on the spot with payment. Questions regarding the procedure, etc., should be directed to a Customs Office for Overseas Mail, etc. Post items sent from overseas with a customs value exceeding ¥200,000 require a general import (tax) declaration at the customs office (Customs Office for Overseas Mail, etc.) holding jurisdiction over the customs area where the item is stored (Japan Post office). If customs inspection is found to be necessary, the item in question undergoes necessary inspection. If payments of duty and excise taxes are necessary, these taxes must be paid to receive the import permit.

How does this work on the website?
Shop as normal placing items in the shopping cart, when complete go to the checkout page - you will be asked to register your details. One item to register will be you country, when set to Japan your basket of goods will be refreshed, VAT (UK sales tax) will be removed, and a shipping charge will be applied. Follow the prompts to pay for your order.

Once you have registered your details you will be sent a password, using this you can sign in at any time - once signed in all prices will be displayed without VAT (UK Sales Tax).

How long will my gear take to arrive?
Our experience with existing Japanese customers is that it takes 10-14 days for your order to arrive. However please allow up to 28 days for delivery before contacting us.

How much is shipping?
The shipping charge is shown at the checkout page for every order, but it may be less than you think.
Other Frequently Asked Questions

1. Do you always send items by post?
The vast majority of orders to Japan are sent by post, however there is a 2kg limit for each parcel, items over this limit are sent via courier. This only really applies to some tents, all other items tend to be under 2kg. Where there are multiple items in the same order we sometimes split orders to keep below the 2kg level as its cheaper to send two parcels this way rather than one via courier.