Deliveries

UK Orders

Free UK Shipping on all orders over £15

We aim to ship all orders placed before 3pm Monday to Friday, on the same day. The form of shipping will be at our discretion and will be at the most cost effective service, unless you choose to pay for a faster shipping method. For most parcels this will be Royal Mail Second Class Post, the timescale for delivery is not guaranteed but Royal Mail aim to deliver second class post in two or three working days including Saturday. Some parcels may require a signature.

Faster shipping options can be purchased at the checkout, please see the drop down menu - First Class post is available, as is Next Working Day Delivery and Saturday delivery.

EU Orders

We aim to ship all orders placed before 3pm the same day. The default shipping is 'Standard Delivery'. This is an airmail service which does not offer tracking but is very reliable. We have learned from experience that transit times for non-UK orders can be very unpredictable. To geographically close countries in Europe the times are generally up to 4-5 days but can take a lot longer - we don't know why.

So, while the shipping options for EU are FREE over £15, the service time is unpredictable.

Faster, Tracked Services to the EU

Faster tracked shipping options can be purchased at the checkout - see the drop down menu on the checkout  page for options. If you require a faster delivery than we are offering please contact us at info@ultralightoutdoorgear.co.uk as we may be able to help.

The Rest of the World Orders

We aim to ship all orders placed before 3pm the same day. The default shipping charge is 'Standard Delivery'. This is an airmail service which does not offer tracking but is very reliable. We have learned from experience that transit times for non-UK orders can be very unpredictable. To geographically close countries in the times are generally up to 4-5 days but can take a lot longer - we don't know why. Countries farther afield generally take longer but the spread of transit times is amazing, we have been notified of parcels arriving in Australia after 3 days and others taking a month and (rarely) longer than this.

So, while the shipping options for ROW are cheap the service time is unpredictable.

Faster, Tracked Services to the Rest of the world

Faster tracked shipping options can be purchased at the checkout - see the drop down menu on the checkout page for options. If you require a faster delivery than we are offering please contact us at info@ultralightoutdoorgear.co.uk as we may be able to help.

Showroom Collection

If you are local to us and are able to come to our showroom you can select "Collect at Teesside Showroom" at our checkout and we will keep your goods with us for you to pick up. This option is only available for UK customers. Please contact us for more information, call us on 01740 6440244 or use our contact form.

Address:

Ultralight Outdoor Gear Ltd
Unit 2 Tees Valley Court
Glenarm Road
Wynyard Business Park

Wynyard

Billingham
TS22 5FE
United Kingdom

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