Position: Customer Service and Administration Team Leader
Permanent: Full Time, 37.5 hours per week
Salary: £23,500 p.a.
Join a company that's going places
Ultralight Outdoor Gear is a growing retailer of outdoor clothing and equipment for backpacking, trekking, adventure racing and adventure travel based on Teesside. The company evolved out of a passion for backpacking and a love of the outdoors with the idea to bring the best lightweight kit together under one virtual ‘roof’.
We are currently recruiting a Customer Service and Administration Team Leader to join our team based in the North East of England. There is a dual focus within this role encompassing the customer service functions and also business administration.
The customer service element oversees all aspects of the customer service experience including our showroom. The business administration element includes maintenance of financial records, managing the building and ensuring compliance with legal requirements.
This position is a part of the customer service team, reporting to the Purchasing and Customer Service Manager.
Duties will include but not be limited to:
· Working effectively with the customer service and showroom team
· Implementing customer service processes to ensure high levels of service
· Maintaining financial records for the business
· Building maintenance
· Health and safety
· Regulatory compliance
The successful candidate must have:
We are based in the North East of England and are passionate about the outdoors, if you are too you may be interested to know that we:
If you would like to be considered for this position, please send your CV with a covering letter to email@example.com
or by post to:
Joel Brennan, Purchasing and Customer Service Manager, Ultralight Outdoor Gear Ltd, Unit 2 Tees Valley Court, Glenarm Road, Wynyard, County Durham, TS22 5FE
Closing date for applications is Friday 17th July 2020.